iWYZE claiming to give R1750 if they can not beat the price of your existing insurance is a hoax

On the 2nd of March I got a quote from iWYZE ( Old Mutual ) for vehicle and household insurance. They could not beat my existing insurance premium. As I have a 3 year no claim bonus they advertise they will give me R1750. I send them the documentation required of my existing insurance schedule and a claims history letter. I did not even receive an automated response on the email submission. I have phoned numerous times about the subject but could not even got to speak to someone in the appropriate dept. There is no direct line using ***to the dept. Phone the sales dept from where I got the original quote did not help. I did the same exercise with Outsurance 2 month prior and within a week the funds was in my bank account It it is this much hassle for Old Mutual Insurance to honor their word on adverti*****ts , imagine the hassle when logging a claim.