FN
Falalang N
1 reviews | Active since Dec 2021
21 Dec 2021, 09:23
Iwyze claim services poor
Poor customer care from iwyze, i registered a claim for a damaged tablet on the 27sep21, claim was approved 21oct21 but they want to replace me with a substandard tablet worth R600, while i insured mine for R4000, since then the person handling my claim *** is not responding to my emails, or calls,up to now my query has not been resolved
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iWYZE's replyOfficial
21 Dec 2021, 10:25Dear Falalang
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
iWYZE's reply21 Dec 2021, 10:25
Official
Dear Falalang
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance. Kind regards
The iWYZE Team