IV
Ipfie V

1 reviews | Active since Nov 2019

26 Nov 2019, 11:01

Iwyze car insurance is the WORST

Very bad service. Consultants dropping the line on me (Manager Ms. Puseletso L and her team mate Mr. Solomon N). This is all because I am trying to follow-up on my excess money recovery. My third party is insured with Brolink but still they insist on closing my case without my recoveries and my consent. I have been covered with them for about 5 years and this was my first claim (even though I was the one that was hit by a reckless driver).

Is it possible that Old mutual businesses are reviewed altogether. How can a company still exist with so many unhappy customers.

0
Replies (2)
iWYZE
iWYZE's reply27 Nov 2019, 07:49
Official
 Dear Ipfie,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team 

IV
Ipfie V's update22 Jan 2020, 16:27
Reviewer Update
One of the happiest days of my life. I finally found the time to cancel my policy and get a new insurer. Iwyze is a ****.