SM
Sibongiseni M
1 reviews | Active since Feb 2022
18 Mar 2025, 12:26
Iwyze car insurance claim
I'm Soo disappointed with iwyze car insurance, I submitted my claim on the 7th of March and I haven't received any call from their validators everytime when I call they keep saying the senior validator who's busy with my claim will call me or they just drop the call on me. I'm currently stuck I don't have a car and they keep running into circles when I'm following up my claim.
I am really tired of calling them because they don't care about their clients
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
18 Mar 2025, 13:35Good day Sibongiseni,
We sincerely apologize for the delay and frustration you’ve experienced with your claim. This is not the level of service we strive to provide, and we understand how inconvenient this situation is for you.
We sincerely apologize for the delay and frustration you’ve experienced with your claim. This is not the level of service we strive to provide, and we understand how inconvenient this situation is for you.
We have escalated your concern to the relevant team for urgent attention. A claims representative will reach out to you as soon as possible to provide an update. Please know that we value you as a client and appreciate your patience.
If there’s anything else we can assist with in the meantime, please let us know.
Regards
The iWYZE Team
Regards
The iWYZE Team
iWYZE's reply18 Mar 2025, 13:35
Official
Good day Sibongiseni,
We sincerely apologize for the delay and frustration you’ve experienced with your claim. This is not the level of service we strive to provide, and we understand how inconvenient this situation is for you.
We sincerely apologize for the delay and frustration you’ve experienced with your claim. This is not the level of service we strive to provide, and we understand how inconvenient this situation is for you.
We have escalated your concern to the relevant team for urgent attention. A claims representative will reach out to you as soon as possible to provide an update. Please know that we value you as a client and appreciate your patience.
If there’s anything else we can assist with in the meantime, please let us know.
Regards
The iWYZE Team
Regards
The iWYZE Team