MM
Mabel M
1 reviews | Active since Aug 2021
01 Sept 2021, 16:21
iWYZE CAR INSURANCE BAD SERVICES AND FRASTRATIONS.
I logged a claim with iWIZE, and my claim was rejected by Mr Duncan Ncqobo, and indicated to write to claim objection if I want to object, of which I did. I've logged queries repeatedly and made follow ups, but don't get any response to my objections as I was told things will unfold. To my surprise, the policy then stopped monthly deductions, like my policy is been cancelled without my concern. I was promised the world if I cancelled the policy I never had problems with, and was asked to join iWZE as it claimed to have best services that outsmarted the one I had then. I'VE NEVER BEEN SO FRASTRATED WITH ANY KIND INSURANCES I HAD BEFORE IN MY LIFE. iWYZE IS A NIGHT MARE
Helpful (0)
Replies (3)0
Replies (3)iWYZE's replyOfficial
02 Sept 2021, 15:32Dear Mabel
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with complaints team on the status of your complaint.
Regards
The iWYZE Team
iWYZE's reply02 Sept 2021, 15:32
Official
Dear Mabel
We acknowledge receipt of your complaint and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
We will swiftly follow up with complaints team on the status of your complaint.
Regards
The iWYZE Team
MM
Mabel M's updateReviewer Update
04 Oct 2021, 12:15Hellopeter
I feel so hopeless, iWyze continues to make sure that it frustrates me. Can iWyze respect their customers and service their clients with integrity, and stop advising us to go to Ombards man instead of addressing our problems. I would wish that iWyze would respond to all the emails I sent and not selectively responding to what the choose to respond to.
After rejecting my claim, they cancel my policy, WHY?
I'M SO FRASTRATED! PLEASE ASSIST!
I feel so hopeless, iWyze continues to make sure that it frustrates me. Can iWyze respect their customers and service their clients with integrity, and stop advising us to go to Ombards man instead of addressing our problems. I would wish that iWyze would respond to all the emails I sent and not selectively responding to what the choose to respond to.
After rejecting my claim, they cancel my policy, WHY?
I'M SO FRASTRATED! PLEASE ASSIST!
MM
Mabel M's update04 Oct 2021, 12:15
Reviewer Update
Hellopeter
I feel so hopeless, iWyze continues to make sure that it frustrates me. Can iWyze respect their customers and service their clients with integrity, and stop advising us to go to Ombards man instead of addressing our problems. I would wish that iWyze would respond to all the emails I sent and not selectively responding to what the choose to respond to.
After rejecting my claim, they cancel my policy, WHY?
I'M SO FRASTRATED! PLEASE ASSIST!
I feel so hopeless, iWyze continues to make sure that it frustrates me. Can iWyze respect their customers and service their clients with integrity, and stop advising us to go to Ombards man instead of addressing our problems. I would wish that iWyze would respond to all the emails I sent and not selectively responding to what the choose to respond to.
After rejecting my claim, they cancel my policy, WHY?
I'M SO FRASTRATED! PLEASE ASSIST!
iWYZE's replyOfficial
04 Oct 2021, 12:38Dear Mabel
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to a specialist who will reach out to you shortly.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to a specialist who will reach out to you shortly.
Kind regards
The iWYZE Team
iWYZE's reply04 Oct 2021, 12:38
Official
Dear Mabel
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to a specialist who will reach out to you shortly.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to a specialist who will reach out to you shortly.
Kind regards
The iWYZE Team
