MS
Marnus S
1 reviews | Active since Apr 2014
04 Apr 2022, 16:36
iWyze campaign is a hoax
On the 2nd of March I was quoted by iWyze which could not beat my existing insurance quote. I asked for the R1750 as promised in one of their campaigns, it is now 4 April, then numerous complaints and follow ups and I am still without the R1750. The last communication I had was on the 25th of March. In Jan i also had an quote from Outsurance which could not beat my current Insurance premuim and within 3 days Outsurance honoured their promise. Imagine having a claim logged with iWyze
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Replies (1)iWYZE's replyOfficial
05 Apr 2022, 10:17Dear Marnus
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
iWYZE's reply05 Apr 2022, 10:17
Official
Dear Marnus
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
Kind regards
The iWYZE Team
