IWYZE bunch of bullies with poor customer service

In all my years It's has never been this hard to cancel car insurance with IWYZE, last month (22/23 April 2022) I received a notification from my bank asking me to approve IWYZE debit order with an inflated amount which of course I declined. I tried in vain to contact them telephonical to find out what was the debit for, and my email was also ignored.

On the 30th of April I needed road side assistance at around 1:30 in the morning on the N3(Camperdown) , no help came until a contractor monitoring the road at night came to my rescue in order for me to get home, to say I was shocked that, that incident has been logged as successful claim on my profile is an understatement.

Now Im trying to cancel the insurance and I would hold the line for 1 hour, two hours at a time for days with no IWYZE agent attending to my call. Only Today I manage to get thru to them via Old mutual that I got assistance and there also I've been thrown from pillar to post, until an agent spoke to me and assisted me with the cancelation but he also accused me of not reading my emails and insisted on talking over me informing me of their 30 days notice to cancel the policy, which I find unprofessional and rude. I'm stuck against my will with IWYZE for the month of June 2022.

This is the craziest insurance company I had ever dealt with since I bought my first car.