IWyze bullying and dishonest

IWyze refused to pay cover for Tonneau Cover for my car that is ensured under IWyze. I called IWyze and talked to Christel who promised that they were going to listen to the telephone call that was made when I joined IWyze to find out if I declared during the call that my car had a cover. They claim that the cover is an accessory and cannot be covered if not declared during the call. Christel promised to give me feedback in 48 hours, some 2 months ago, from the follow up call I made she never gave the feedback. I made several calls following up to find out if they listened to the call but up to now, I have not received the feedback. The IWyze staff keep telling me that some Raymond is listening to the calls and will call me as soon as he is done listening. Up to now I am expecting feedback from IWyze. I don’t know how long those calls are. I never had a telephonic conversation with IWZE that was 2 months long. IWyze need to get this right. I am going to cancel the policy but that will not be the end of it. Justice has to be served and it will. They cannot bully me forever.

1. When I insured the car, I took the car for assessment at Glasfit meaning IWyze has pictures of the car they were insuring. For them to say the cover was not disclosed is just taking advantage that they have legal muscles. 2. Why is IWyze taking forever to give me feedback about the telephone calls that they said they want to listen to? Another bullying from IWyze