Iwyze, bad communication, bad attitude and a bad sport.

Called today after receiving an sms to say that my policy has been updated and that surge protection must be installed on all appliances and that all cover is excluded until protection is installed. This "upgrade" on their policies was implemented according to the consultant on the 22nd of September. I received that sms today, no time to prepare nothing. To make it better the lovely consultant even put the phone down in my ear when I asked how they can not give a grace period so you can get things up to date? If you are looking for an insurer just be aware the staff here gives you lip and attitude, they don't communicate properly and also dont really care about their customers. My advice? Go somewhere else.