1 reviews | Active since Oct 2016
Iwyze Assessor putting my life in danger
<p>I was in a car accident 25 December 2015 and my car was taken in. And my car was taken in by the panel beater and approved as per the assessor. I received my car on 18 Feb 2016. And now car my car had a sound on the right front. And took my car in to the north city panel panel beaters on the 13 October 2016 to check the noise as as I still have the guarantee for a year after the car was fixed. When I got there they told me that the problem was the top shock mounting right front where the accident occurred. The panel beater referred me to my insurance iwyze as they said that the assessor did not approve for the top shock mounting right front to be changed at the time of my car to be fixed. And the panel beater advised that it's not safe to drive the car i should leave it there to be fixed. I phoned my insurance iwyze and spoke to Philda ngubane she tells me that they have auth for the part to be changed. But now they refused to arrange a courtesy car for me since I cannot drive my car. They say I have used up my 30 days for car hire as they opened the previous claim. They don't even care that my life was put in danger because of the *********** assessor. Now I must arrange for a car hire and pay for myself while I pay insurance without fail. They don't care about the danger they put my life in. Should the iwyze assessed the car correctly. I should not have been in this situation having to take my car back. They don't care about people lives</p>
Hi Pinky,
We can confirm that your matter regarding your vehicle has been attended to and you have taken delivery of your vehicle. With regards to the car hire you arranged, our Claims Management has confirmed that you will be reimbursed fully.
We trust that going forward, your experience with iWYZE will be a pleasant one.
Best regards,
Rodwell
iWYZE Team
Hi Pinky,
We can confirm that your matter regarding your vehicle has been attended to and you have taken delivery of your vehicle. With regards to the car hire you arranged, our Claims Management has confirmed that you will be reimbursed fully.
We trust that going forward, your experience with iWYZE will be a pleasant one.
Best regards,
Rodwell
iWYZE Team
