GR
Gwennith R
1 reviews | Active since Feb 2017
10 Aug 2021, 11:20
Iwyze
Good Morning Iwyze
As Per my Complaint I still haven’t heard anything from you or your team regarding further investigation of my Claim.
This is absolutely un-accepted and extremely disappointing how you treat your customers.since June with without a car, claim has not being processed and the team is *********** they do not even call or send emails, I have to make follow ups with no luck and yet every month I pay my premiums.
Kindly get back to me by Close of business today as I am now Stranded without Wheels and Poor service with lack of efficiency from you.
Helpful (0)
Replies (3)0
Replies (3)
iWYZE's replyOfficial
10 Aug 2021, 13:08Dear Gwennith We acknowledge receipt of your complaint and the contents are noted. Please be assured that we have directed your request to the claim objections team for urgent assistance. Kind regards The iWYZE Team
iWYZE's reply10 Aug 2021, 13:08
Official
Dear Gwennith We acknowledge receipt of your complaint and the contents are noted. Please be assured that we have directed your request to the claim objections team for urgent assistance. Kind regards The iWYZE Team
GR
Gwennith R's updateReviewer Update
10 Aug 2021, 13:12Your team is so *********** or should I say they don't know what they are doing, I have to make follow up with no luck, two months now, this is not on.
GR
Gwennith R's update10 Aug 2021, 13:12
Reviewer Update
Your team is so *********** or should I say they don't know what they are doing, I have to make follow up with no luck, two months now, this is not on.
iWYZE's replyOfficial
10 Aug 2021, 17:25Dear Gwennith
We apologize for the inconvenience caused due to the lack of updates.
We have escalated the complaint to the team manager, and a representative should reach out to you shortly.
Kind regards The iWYZE Team
We apologize for the inconvenience caused due to the lack of updates.
We have escalated the complaint to the team manager, and a representative should reach out to you shortly.
Kind regards The iWYZE Team
iWYZE's reply10 Aug 2021, 17:25
Official
Dear Gwennith
We apologize for the inconvenience caused due to the lack of updates.
We have escalated the complaint to the team manager, and a representative should reach out to you shortly.
Kind regards The iWYZE Team
We apologize for the inconvenience caused due to the lack of updates.
We have escalated the complaint to the team manager, and a representative should reach out to you shortly.
Kind regards The iWYZE Team