NM
Nkanyezi M

1 reviews | Active since Oct 2020

27 Oct 2020, 06:58

Iwyze

I had to get stuck on the road for more than 3 hours coz when I called for an emergency tow truck I was told that my details do not pick up. My ID , Car reg number and contact number? Had to get help from another tow truck passing which I had to Pay cash coz my insurance company is not picking up my details but my account gets debited evry month. Is this how you treat all your Car insurance client. MY ID *** not picking up for more than 3 hours wow such servic

when I get tranferd to claims the call gets cut So am I please cancel my insurance and reverse all my money since I'm not your client! How can my account get debited monthly but my details are not showing? That's *****!

0
Replies (1)
iWYZE
iWYZE's reply30 Oct 2020, 18:17
Official
Dear Nkanyezi

We acknowledge receipt of the complaint. We're sorry to learn that our service disappointed you.

Kindly note that we're investigating the concerns raised and we will revert with feedback.

Regards
The iWYZE Team