DN
Dumisani N

1 reviews | Active since Jun 2022

15 Jun 2022, 14:11

iWYZE

I registered a claim on the 2nd June, to this day i'm struggling to get hold of the who is "supposed" to handle my claim , i hear they do it deliberately just to confuse you, they say they didn't receive the AR, i had to send it again and the lady i sent to Nonhlanhla Ndlovu avoided me as well, it's the 3rd week now i'm not getting help, they just ignore you deliberately, i just want direction, looks like IWYZE is a ****

0
Replies (1)
iWYZE
iWYZE's reply20 Jun 2022, 10:08
Official
Dear Dumisani
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance.  Kind regardsThe iWYZE Team