KM
Khanyisile M

1 reviews | Active since Dec 2016

22 May 2018, 11:22

iwyze

I did application with iwyze for my car insurance, later on I receive my contract and went through it and realized that some of the information were incorrect, I sent them e-mail to rectify that but they did not until today, I then send them another email to tell them I am no longer taking their insurance because I don't think they care of their clients. I informed the consultant who was assisting me that I have changed banks so he needs to call for the update, still today I didn't receive a call or email, All I am receiving is the remainder that they will be debiting on such date, So iwyze thank you so much for your poor service and no longer joining you.

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Replies (2)
iWYZE
iWYZE's reply22 May 2018, 16:19
Official

Dear Khanyisile

We regret to learn that our service has disappointed. An attempt has been made to contact you, however the phone is not going through.

Kindly respond to the email sent from our complaints department for assistance.

Regards

The iWYZE Team

Best regards,

iWYZE
iWYZE's reply22 May 2018, 16:19
Official

Dear Khanyisile

We regret to learn that our service has disappointed. An attempt has been made to contact you, however the phone is not going through.

Kindly respond to the email sent from our complaints department for assistance.

Regards

The iWYZE Team

Best regards,