1 reviews | Active since Jun 2020
iWYZE
A bit more than a month ago I had an sms and also an email on the same day from the above company offering good rates on insurance. I rep**** to both-by email and sms, requesting someone phone me back. Within half an hour a man called Ivan phoned me and I gave him all my details-homeowners, household and 2 cars. he took all the details and said he would get someone called Florence to phone me back. In the afternoon a man phoned-obviously in response either to my sms or email-I didn't get his name. I told him I had given all the details to Ivan and was waiting for Florence to phone me with a quote. He said he would have to find out from Ivan why he hadn't dealt with it himself and would phone me back. No-one ever phoned back and this was more than a month ago. If this is how Iwyze treat potential customers one can only imagine what the service would be like if one had to claim. I have not had any claim in about 15 years maybe longer. No wonder SA businesses do so badly. I would not entertain doing business with iWYZE for one moment after that very poor show.
We acknowledge receipt of the email below and the contents are noted.
Please be assured that we have directed your request to the relevant department for assistance.
Kind regards
The iWYZE Team
We acknowledge receipt of the email below and the contents are noted.
Please be assured that we have directed your request to the relevant department for assistance.
Kind regards
The iWYZE Team
