Iwyse worst insurance in the world

Claim *** Most useless house insurance company ever. They work with call references but the staff that operates the telephones don’t even understand what a claim number or case number is. If you ask to speak to line management they go “OK” but you never get to speak to supervisors they just let it ring. The supervisors also never call back. Their assessors are overworked and cannot deal with the claims. They take over 48 hours just to call for an appointment. The line management and supervisors are obviously also over worked they also flat ignore you. If they even exists. We have not even got to the issue yet.

If you have 2 years to wait to get issues resolved, please use Iwyse. If you have low blood pressure and need to chase it up, please use Iwyse. Otherwise I can only suggest to stay as far away from them as possible. Worst is; Nedbank gave our policy to them without even asking. Will have to get that fixed too.