EM
Eunice M
1 reviews | Active since Jun 2017
13 Jun 2017, 09:38
Iwyse
<p>I signed up with iwyse old mutual and the lady who assisted me said they going to waive the joining fee of R250 but it was debited from my account I have been calling I wyse and emailed this lady but no one is willing to assist they promise to call me back but still nothing.is this the service am going to receive all the time with this guys ?</p> <p> </p>
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Replies (2)
iWYZE's replyOfficial
13 Jun 2017, 10:44Dear Eunicemarry25
We sorry to hear that our service has dissappointed you.
As per our telephonic discussion, we are currently investigating the complaint and we will provide feedback before close of business today.
Regards
iWYZE Team
Best regards,
iWYZE's reply13 Jun 2017, 10:44
Official
Dear Eunicemarry25
We sorry to hear that our service has dissappointed you.
As per our telephonic discussion, we are currently investigating the complaint and we will provide feedback before close of business today.
Regards
iWYZE Team
Best regards,
iWYZE's replyOfficial
19 Jun 2017, 12:26Dear Eunicemarry25
We note that your refund has been paid on 13 June 2017.
We do apologise for the inconvenience caused and we would like to reassure you of our on-going commitment to providing excellent service to our clients.
Regards
iWYZE Team
Best regards,
iWYZE's reply19 Jun 2017, 12:26
Official
Dear Eunicemarry25
We note that your refund has been paid on 13 June 2017.
We do apologise for the inconvenience caused and we would like to reassure you of our on-going commitment to providing excellent service to our clients.
Regards
iWYZE Team
Best regards,