iWize Runs when it time to Pay

Terrible service. This insurance runs when it's time to pay. On late April this year 2024 an i-wize client overlook a truck and hit my bakkie head-on collision. I had my family with kids in the car. The client recognized his mistake anaccepted full responsibility. It's now 3 months later, iWize is ducking and diving from fixing my car (as a 3rd party Claimant)

I now have to fight with their client to make him fix my car. He's too is being frustrated by iWize whereas he's been paying for full cover incl 3rd party cover.

Iwiyze asked me to send them quotations, of which I did. Lowest was R114, 052.79.

Twist of events iWize now says they will only pay me R84, 614.30 X 80% = R67, 691.44

When I queried how they got to R86, 614.30 (nivermind why they'll only pay 80%), they could not answer. Instead the rude negotiator Buntu Tshika just said that's their final offer.

So the ignored the quotations they asked for and just thumb-ducked R86, 614.30. They did not send any assessor to look at the car whatsoever.

I run a small business with my bakkie. Have now lost income for 3months as a result. Now am left wit serious financial challenges. And have to fight with thir client to get mosny to fix my car.

I'm considering even canelkjng my Life Covef policy (contract no. ***)with their underwriter Old Mutual. It's a R1.5m policy. I can't have them run with my mkey the day I die and my family needs it.

From my engagement withThe iWize client I'm certain that he's also planning on dumping iWize after this dilemma. Claim ***

I'm also advising my wife to cancel her policies with Old Mutual.