WM
Willie M
1 reviews | Active since Aug 2019
02 Dec 2024, 08:37
iWize life insurance
Be careful of iWize life insurance. My aunt died of natural causes and now they are investigating all possible medical avenues (doctors, hospitals, blood banks etc) for records before the inception of her policies. Any excuse not to honor the claim.
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Replies (4)0
Replies (4)
iWYZE's replyOfficial
02 Dec 2024, 08:44Good day Willie,
Thank you for bringing this to our attention. Please accept our deepest condolences for your loss. We understand how challenging this time must be, and we sincerely regret any additional stress caused by this process.
As part of our claims procedure, investigations are conducted to ensure compliance with the terms and conditions of the policy. However, we are committed to ensuring that all claims are assessed fairly and transparently.
To assist you further and provide clarity, we kindly request that you share the claim reference number or contact our claims team directly at ***. We want to address your concerns as quickly as possible and provide any updates or feedback you require.
Thank you for your patience and understanding. We remain committed to resolving this matter promptly.
Regard,
The iWYZE Team
Thank you for bringing this to our attention. Please accept our deepest condolences for your loss. We understand how challenging this time must be, and we sincerely regret any additional stress caused by this process.
As part of our claims procedure, investigations are conducted to ensure compliance with the terms and conditions of the policy. However, we are committed to ensuring that all claims are assessed fairly and transparently.
To assist you further and provide clarity, we kindly request that you share the claim reference number or contact our claims team directly at ***. We want to address your concerns as quickly as possible and provide any updates or feedback you require.
Thank you for your patience and understanding. We remain committed to resolving this matter promptly.
Regard,
The iWYZE Team
iWYZE's reply02 Dec 2024, 08:44
Official
Good day Willie,
Thank you for bringing this to our attention. Please accept our deepest condolences for your loss. We understand how challenging this time must be, and we sincerely regret any additional stress caused by this process.
As part of our claims procedure, investigations are conducted to ensure compliance with the terms and conditions of the policy. However, we are committed to ensuring that all claims are assessed fairly and transparently.
To assist you further and provide clarity, we kindly request that you share the claim reference number or contact our claims team directly at ***. We want to address your concerns as quickly as possible and provide any updates or feedback you require.
Thank you for your patience and understanding. We remain committed to resolving this matter promptly.
Regard,
The iWYZE Team
Thank you for bringing this to our attention. Please accept our deepest condolences for your loss. We understand how challenging this time must be, and we sincerely regret any additional stress caused by this process.
As part of our claims procedure, investigations are conducted to ensure compliance with the terms and conditions of the policy. However, we are committed to ensuring that all claims are assessed fairly and transparently.
To assist you further and provide clarity, we kindly request that you share the claim reference number or contact our claims team directly at ***. We want to address your concerns as quickly as possible and provide any updates or feedback you require.
Thank you for your patience and understanding. We remain committed to resolving this matter promptly.
Regard,
The iWYZE Team
WM
Willie M's updateReviewer Update
03 Dec 2024, 07:39Good morning iWize
Nobody from iWize contacted me.Policy numbers: *** and ***.National Financial Ombudsman scheme, reference Id-E7K461Q5. Case number ***
Ombudsman should be contacting iWize.
Nobody from iWize contacted me.Policy numbers: *** and ***.National Financial Ombudsman scheme, reference Id-E7K461Q5. Case number ***
Ombudsman should be contacting iWize.
WM
Willie M's update03 Dec 2024, 07:39
Reviewer Update
Good morning iWize
Nobody from iWize contacted me.Policy numbers: *** and ***.National Financial Ombudsman scheme, reference Id-E7K461Q5. Case number ***
Ombudsman should be contacting iWize.
Nobody from iWize contacted me.Policy numbers: *** and ***.National Financial Ombudsman scheme, reference Id-E7K461Q5. Case number ***
Ombudsman should be contacting iWize.
WM
Willie M's updateReviewer Update
20 Dec 2024, 10:46Good morning iWize.
CMPLNTS***9 . Up to today claims still not approved.
It looks like iWize is trying their best to dig up info before inception (5 years before start of policies), of policies to not approve the claim.
CMPLNTS***9 . Up to today claims still not approved.
It looks like iWize is trying their best to dig up info before inception (5 years before start of policies), of policies to not approve the claim.
WM
Willie M's update20 Dec 2024, 10:46
Reviewer Update
Good morning iWize.
CMPLNTS***9 . Up to today claims still not approved.
It looks like iWize is trying their best to dig up info before inception (5 years before start of policies), of policies to not approve the claim.
CMPLNTS***9 . Up to today claims still not approved.
It looks like iWize is trying their best to dig up info before inception (5 years before start of policies), of policies to not approve the claim.
WM
Willie M's updateReviewer Update
17 Jan 2025, 12:54Claim has been processed fully.
Upgrade complaint to 5 stars.
*****
Upgrade complaint to 5 stars.
*****
WM
Willie M's update17 Jan 2025, 12:54
Reviewer Update
Claim has been processed fully.
Upgrade complaint to 5 stars.
*****
Upgrade complaint to 5 stars.
*****