SM
Sikhwivhilu M

1 reviews | Active since Nov 2021

24 Nov 2021, 16:06

Iwize is always experiencing high call volume and you can hold more than 1 hour still not get help.

I am struggling with Iwize insurance I can not get hold of them is always says their experiencing high call volume, I hold my phone for 30 minutes when am at the caller number one from caller 70 waiting for consultants to help it tells me that consultants are not available, is being a tow month looking for no claim latter so that I can claim to the third party insurance but I can't find assistant from I wize on this *** *** ***

0
Replies (2)
iWYZE
iWYZE's reply24 Nov 2021, 16:35
Official
Dear Sikhwivhilu
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
Please be assured that we have directed your request to the team for urgent assistance. 
 
Kind regards

The iWYZE Team
SM
Sikhwivhilu M's update30 Nov 2021, 13:45
Reviewer Update
Still waiting for Iwize call me even to day.