CM
Carl M
1 reviews | Active since Feb 2020
03 Feb 2020, 11:42
Iwize gap cover
I canceled iwyze gap cover all my claims gets rejected only one payed out of I think R300. My last claim I phoned in and 1st asked if I have a valid claim they said yes only to be rejected again. My last two claims I had to phone in myself after waiting a month for the claims to ask the status. Only to find out it was rejected again. POOR GAP COVER. THEY ONLY satisfy you with your 1st claim thereafter it's like they don't care as long as you pay monthly.
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iWYZE's replyOfficial
03 Feb 2020, 13:35 Dear Carl,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,
iWYZE's reply03 Feb 2020, 13:35
Official
Dear Carl,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
Best regards,