DS
Dikeledi S

1 reviews | Active since Jun 2018

05 Feb 2025, 11:31

IWAZE WORSED PATHETIC SERVICE....... EVER

IWAZE refusing to remove my name on credit bureau. Their service is pathetic………. I took an insurance cover in 2022 and closed the account on the 31 of August 2022. IWAZE has since failed to cancel this on the credit bureau. I have reach out several times to them and they claim that I should cancel it. I contacted the bureau and was informed that IWAZE must update their record. The account is still reflecting as Active on bureau. Their service is VERY BAD. I have no choice now but to contact 702 or go to the media (Journalist) it seems as if they always help people who go that route. I’m tired of this, in 2025 I’m still fighting the same battle. Apparently is as easy as them just sending through to the bureau that the account is closed. Now this forms part of my monthly payments which is incorrect and unfair. TCF IWAZE has failed me. No wonder why they are always on the media with negative and bad service. This company is the worst, awful terrible and I regret the day I took my phone and accepted their insurance. I HAVE BEEN FIGHTING THIS SINCE 2022 TILL THIS DAY. VERY BAD. My advice to people donot take anything with this company you will regret it and when you call, they are so rude like you owe them. I owe them nothing………….

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Replies (1)
iWYZE
iWYZE's reply05 Feb 2025, 11:44
Official
Dear Dikeledi,

Thank you for bringing this to our attention. We’re committed to resolving your concerns as quickly as possible. 

Regards, 
The IWYZE Team