PP
Phillip P
1 reviews | Active since Dec 2012
11 Aug 2015, 03:53
IS THERE REALLY A NO-CLAIM BONUS?
Religiously paid premiums for the past three years. Waiting for no-claim bonus since 2015-07-01. Received e-mail and letter promising payment on 2015-08-04. Bonus not paid as promised. Customer Service representative says problem at Accounts Dept and will only be paid after 7 days. I doubt whether I will receive the payment as already six weeks has passed. Now also doubt their integrity in the event that I do claim. Very scared and now shopping around for alternative.
Helpful (0)
Replies (1)0
Replies (1)
iWYZE's replyOfficial
11 Aug 2015, 08:56Hello sppeter,
Complaint Ref : MF-*** Pillay, Phillip.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter regarding your No Claim Reward has been escalated to our Client Services Dept. to review and advise you according.
In the mean time, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell Josiah
IWYZE Team
Complaint Ref : MF-*** Pillay, Phillip.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter regarding your No Claim Reward has been escalated to our Client Services Dept. to review and advise you according.
In the mean time, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell Josiah
IWYZE Team
iWYZE's reply11 Aug 2015, 08:56
Official
Hello sppeter,
Complaint Ref : MF-*** Pillay, Phillip.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter regarding your No Claim Reward has been escalated to our Client Services Dept. to review and advise you according.
In the mean time, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell Josiah
IWYZE Team
Complaint Ref : MF-*** Pillay, Phillip.
We are sorry to learn that you are unhappy with the service that you have received from iWYZE. We appreciate that you have taken the time and effort to inform us of this as your feedback is invaluable.
We can confirm that your matter regarding your No Claim Reward has been escalated to our Client Services Dept. to review and advise you according.
In the mean time, if you have any more enquiries, please do not hesitate to contact us ***.
Kind regards
Rodwell Josiah
IWYZE Team