LM
Lerato M

1 reviews | Active since Dec 2018

24 Dec 2019, 13:19

IRATE Client

As I am still waiting for someone to get back to me. Its been a week know since i registered y claim. i am the one that needs to follow up. the only thing i am getting is an sms that says " we are still busy validating your claim". what validations are done? Cant you provide a detailed feedback on what is outstanding? When is someone getting back to me regarding the sales call and additional excess issue?

0
Replies (1)
iWYZE
iWYZE's reply27 Dec 2019, 07:50
Official
 Thank you for bringing this matter to our attention.  Kindly be advised that we have escalated the matter to the relevant department for investigation.  Feedback will be provided in due course.  Yours sincerely   The iWYZE Team