SM
Stephen M
1 reviews | Active since Feb 2019
08 Jul 2019, 10:29
Insurance
My car was involved in an accident on Wednesday and the tow truck guy took my car to the wrong place, they said they will take it back to the right place but still today nothing has happened, now the wrong panel beaters want storage fees from me, how can a reputable company like Iwyze not follow up on this, I bee calling and they promised to take care of it, but it's Monday I'm still waiting.. This is nonsensical and I want to cancel this policy
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Replies (2)
iWYZE's replyOfficial
08 Jul 2019, 10:51Dear Stephen
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
Kindly allow some time to investigate the concerns raised and feedback will be provided to you soon.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
Kindly allow some time to investigate the concerns raised and feedback will be provided to you soon.
Regards
The team at iWYZE
Best regards,
iWYZE's reply08 Jul 2019, 10:51
Official
Dear Stephen
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
Kindly allow some time to investigate the concerns raised and feedback will be provided to you soon.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
Kindly allow some time to investigate the concerns raised and feedback will be provided to you soon.
Regards
The team at iWYZE
Best regards,
SM
Stephen M's updateReviewer Update
12 Jul 2019, 06:49I haven't received any response regarding this matter. What kind of nonsense is this. Such useless staff and even the complaints office is not responding. Time I went to the Ombudsman, tired of this ****
SM
Stephen M's update12 Jul 2019, 06:49
Reviewer Update
I haven't received any response regarding this matter. What kind of nonsense is this. Such useless staff and even the complaints office is not responding. Time I went to the Ombudsman, tired of this ****