Incorrect Billing

<p>Having been told that an initiation amount of R900... would be debited from my account within 48 hours of today (the 17th of February 2017) I made provisions.</p> <p> </p> <p>I was told by the consultant that the full vehicle insurance instalment would be debited next month an amount of +-R1400....</p> <p> </p> <p>This morning I check my account and the full instalment and initiation fee has been taken - the debit order date is also incorrect.</p> <p> </p> <p>This is not acceptable - unless this can be resolved as a matter of urgency, I will take my business elsewhere.</p>