*********** Iwyze
My wife submitted a claim on 24/06/2020 and too date 11/08/2020 the only progress done was 2 assessments from 2 different repair centers. I am appalled by the way this claim is being handled. One would think that being a part of Old Mutual that there would be some degree of expertise and experience but clearly not. I'm sure there has to be a turn around time.
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iWYZE's replyOfficial
11 Aug 2020, 13:52Dear Carl C
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
iWYZE's reply11 Aug 2020, 13:52
Official
Dear Carl C
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the complaint to the relevant department for assistance.
Regards
The team at iWYZE
's updateReviewer Update
11 Aug 2020, 13:59I await in anticipation...I'm also sure that it would disappoint most people. How long does a claim need in order to be finalised ? Thirteen days to go for it to be 2 full months...
's update11 Aug 2020, 13:59
Reviewer Update
I await in anticipation...I'm also sure that it would disappoint most people. How long does a claim need in order to be finalised ? Thirteen days to go for it to be 2 full months...