1 reviews | Active since Nov 2019
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I took out a policy with IWYZE INSURANCE on the 27th of January 2021 and the first payment came out fine And they were supposed to debit on the 27th of February 2021 but they only debited R2,02 which I didn’t notice, I checked my bank statement on the 2nd of the month as per normal and saw that amount taken by them from my account instead of R1057.00. I called on the 2nd of February and asked if the policy is active and up to date, the idiot (Byron) said yes and it’s up to date. I told him many times that the correct payment is not reflecting on my bank statement and that’s when he dropped the phone on me and called back saying, they had a system issue and they will debit again in 14 days. I told him they can debit earlier than that on Monday the 8th of February, he said he has put a request for the payment to come out on Monday... I checked my phone this morning and they attempted to debit today, when I told him the money will be in my account on Monday and there is no money in that account...now my bank is going to charge me for their incompetence and my policy will be in arrears, when I’m the one who informed them about their stupid mistake...I will never recommend them to anyone because they are bunch of losers
