1 reviews | Active since Sept 2014
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<p>We logged a claim with iwyze to replace a window then they refer us to glass fit and this glass fit they send us to pillar to post imagine being frustrated and you have to phone the whole world to find which glass fit has the window</p> <p> </p>
We confirm receipt of your complaint and can confirm that we have escalated your matter to our Claims - Motor Management to assist with resolving. An Investigation will be conducted with Glasfit and the outcome will be advised.
Best regards,
Rodwell
iWYZE Team
Best regards,
We confirm receipt of your complaint and can confirm that we have escalated your matter to our Claims - Motor Management to assist with resolving. An Investigation will be conducted with Glasfit and the outcome will be advised.
Best regards,
Rodwell
iWYZE Team
Best regards,
We confirm investigating your matter regarding our Service Provider Glasfit and the outcome was that iWYZE referred you to the Glasfit Kempton Park Branch and they advised that they could not assist as they did not have a windscreen for your vehicle available hence referring you to their Benoni branch.
Glasfit Benoni branch also did not have a windscreen for your vehicle available and could not assist any further.
Glasfit Kempton Park confirmed that they have ordered the windscreen and have since fitted it to your vehicle.
We do pride our Service Providers with maintaining good customer relations and we have addressed your matter with their account manager to please keep their good customer service up.
Best regards,
Rodwell
iWYZE Team
Best regards,
We confirm investigating your matter regarding our Service Provider Glasfit and the outcome was that iWYZE referred you to the Glasfit Kempton Park Branch and they advised that they could not assist as they did not have a windscreen for your vehicle available hence referring you to their Benoni branch.
Glasfit Benoni branch also did not have a windscreen for your vehicle available and could not assist any further.
Glasfit Kempton Park confirmed that they have ordered the windscreen and have since fitted it to your vehicle.
We do pride our Service Providers with maintaining good customer relations and we have addressed your matter with their account manager to please keep their good customer service up.
Best regards,
Rodwell
iWYZE Team
Best regards,