FM
Franz M
1 reviews | Active since Mar 2009
14 Oct 2019, 16:37
I'm Speechless
My wife had an operation in November LAST YEAR (yes 2018). We're still waiting for you to settle the shortfall... I also had an operation but in March this year. 7 months later and we're still waiting for you to settle the shortfall as well... Please don't ask Vuyo Sithole to contact us. He is useless.
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Replies (2)
iWYZE's replyOfficial
15 Oct 2019, 07:23 Dear Franz,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's reply15 Oct 2019, 07:23
Official
Dear Franz,
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
Regards
The iWYZE Team
iWYZE's replyOfficial
17 Oct 2019, 09:14 Hi Franz, We can confirm that our claims department was in contact with you and attend to the complaint. Please accept our apology for what has transpired. Regards, The iWyze Team
iWYZE's reply17 Oct 2019, 09:14
Official
Hi Franz, We can confirm that our claims department was in contact with you and attend to the complaint. Please accept our apology for what has transpired. Regards, The iWyze Team