sS
sbonisondaba S

1 reviews | Active since Jun 2017

19 Jul 2023, 03:28

If you want to suffer some abuse, join iWYZE.

One of my worst experiences ever dealing with such a big brand like iwyze. The service from this company is shocking considering the amount of time they've been in existence for, you would swear the company has just launched a year ago. I regret the day I answered that call when I got offered the policy and promised great service and painless claims process. The abuse is a lot. My claim recently got rejected(rejection reason deserves a review on it's own) when my vehicle was towed back to me ,I was given the wrong key which is super glued and sallotaped. The key is definitely not mine as I gave them a proper key upon car collection when the accident happened. Some car parts were missing on the car. Till today my matter has not been resolved and I'm getting a cold shoulder from them. Duncan Ngcobo and Zandile Mcanyana who are dealing this matter are ignoring me.

0
Replies (1)
iWYZE
iWYZE's reply20 Jul 2023, 09:03
Official
Dear Sboniso
 
We acknowledge receipt of your complaint and the contents are duly noted.
  
We’re sorry to learn that our service has disappointed you.
 
Please note that we have escalated your complaint to the claims team for urgent assistance. 
 
Regards
The iWYZE Team