1 reviews | Active since Feb 2022
If you choose Iwyze, be emotionally ready to deal with the disappointment
I would never recommend this insurance to anyone. I am having sleepless nights thinking about it. I had an accident on 23 June, my car is still not back today. The repairs has not even started on 7 Sept because there were a million delays from Iwyze and it’s partners. I cannot describe the emotional turmoil they have put me through. I am the one to follow up and request for additional car hire, to much resistance. I had to resort to Uber with a round trip that costs me R250 per day to work. As of Monday next week, I will be using public transport (taxis) because I can no longer afford Uber while I pay an instalment and insurance for my Mercedes Benz which I am not reaping the benefits and comfort of. Being inconvenienced is an understatement. I am deeply hurt.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we have directed your request to the claims team for urgent assistance.
