I WYZE Just Plays Defence on Claims

If you're looking for a company with an inexhaustible list of excuses/fabrications to reject a claim, look no further than I WYZE. If you request a call-back from Claims Dept., or a copy of the assessor's written evaluation. you are hoping against hope. If you expect a courteous reply to a query, be prepared for sarcasm as they double down on their fabrications. Their management of my claim was an absolute shocker. My house was built and approved by the municipal inspectors in 1976 and withstood everything that nature threw at it for 43 years. Maintenance was up-to-date. In April 2019, it suffered storm damage. IWYZE rejected the claim citing new building national regulations, certain specifications for tiling that did not exist in 1983, poor workmanship, and extreme weather changes. I WYZE indicates that they do not compensate for fences that are NOT made of concrete or steel. Ironically, mine were made of concrete, but IWYZE refused compensation. IWYZE has difficulty in understanding their own language in policy documents. Without the assessor's written evaluation and umpteen requests for it, I have nothing to go on. IWYZE closed their books, but still action my monthly debit order. A neighbour had similar damage, but his insurer acted differently. I truly regret changing to I WYZE. They simply play a superb game of defence, when you claim. I called 7 times, and on each occasion I spoke to 7 different employees. Scandalous!