I wanted to cancel my policy, and the lady who assisted me Kholeka Bukali was very friendy and assisted me so kindly

I wanted to cancel my policy, and the lady who assisted me Kholeka Bukali was very friendy and assisted me so kindly. I like this as the people who do the canceling by most places aren't friendly at all and they indirectly insult you for cancelling. I would really like to thank Kholeka for this refreshing kindness and friendlyness in the way she handeled my cancellation