I requested a quote in August 2023, They advised that I have to participate in medical testing, and I refused told them I am looking for a better option and I will advise should I wish to proceed with them

I requested a quote in August 2023, They advised that I have to participate in medical testing, and I refused told them I am looking for a better option and I will advise should I wish to proceed with them. I sent a courtesy mail to confirm that I will NOT proceed with them as I have found a better option elsewhere. They kept sending me reminders to go for medical testing of which I have Ignored.to my unpleasant surprise 30.09.2023 a debit order went off, their debit orders are irreversible frommy banking app so I thought I will sort out later. I have shot myself on the foot as another debit order went through in October. I called in complaining, and I was told I needed to send in my bank statement and ID to prove the debits, and subsequent to those conversations, I received a cancelation letter. I sent through the required documents for my refunds. HOWEVER, another debit order went off 30.11.2023. This has created a really bad experience with old mutual, I feel abuse honestly. I do not even want any insurance with IWYZE, especially.