I regret taking up a life cover with iwyze

I regret the day I convinced myself and my husband and my other friends and colleagues to join iwyze for a life cover.

My husband passed on 1st of February and I made the initial claim on the 23rd by submitting all required documents, Cyril Madiba is the claim assessor assigned to my claim and each and every week there is something they want just to run from paying me my money. When I threatened to take this to all social media networks and the media itself, I suddenly received communication that my claim is sent for payment that was on the 26th of April, and on the 29th I asked for a turnaround time as I saw nothing coming through, I was told it's 5 working days, that passed and I asked again on Thursday just before the long weekend and there was no reply and I received a call from Cyril on Tuesday the 6th of April saying he will follow up with some department and his manager as he needs to sigh for something and he will get back to me during the day, today when I go through my email get an email from Cyril Madiba saying I must write a letter as confirmation that my husband did not have a regular doctor, which mind you I have given them sick leave forms from 2015 till now, medical aid statements from 2015 till now and now they want this, when I'm supposed to be waiting for the funds and now it seems like that was just to throw me off and clearly they still looking for ways not to pay my claim. Almost 2 months now.

I'm praying for this to be finalised so that I cancel my life cover policy I have with them and I have also told the guys that I convinced to join as well, because I don't want them to go through what I am currently going through with iwyze.

They recalling making my grieving process unbearable and stressful.