KJ
Kurhula J

1 reviews | Active since Apr 2020

14 Apr 2020, 07:55

I regret taking IWyze insurence

I regret taking comprehensive car insurence with iwyze. I was involved in a car accident that resulted in the car being a write off. I was hit by an on comming vehicle after it lost control and swerved at my direction crashing into my car and it went off the road The claim was rejected according to IWyze, i was over speeding, grossly neglient and failure to exercise due care and precaution. The speed they told me i was travelling at whic was 97km is different to what my tracking device says so i dont know how the arrived at the conclusion. I also have a statement from SAPS of the person who mauled my car admitting fault. However the claim was rejected. Am so dispointed of the treatment and services i got from IWyze.

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Replies (1)
iWYZE
iWYZE's reply14 Apr 2020, 09:36
Official
 Dear Jennifer,
 
 We acknowledge receipt of the complaint and regret to learn that our service has disappointed you.
 
 We have escalated the matter to the relevant department for urgent assistance and the outcome will be communicated to you soon.
 
 Regards
 The iWYZE Team