ZM
ZAnele M

1 reviews | Active since Jun 2019

12 Jun 2019, 13:49

I regret joining iWYZE insurance

I received a bad service from iWYZE insurance. The body of my car was damaged by hailstorm and it covered by them. When I claim they told me I didn't give them the full previous report of car accident I had on my previous car. So they said they undercharged me due to that. They rejected my claim. I'm hurt everyday to drive my car that I'm still paying for insurance that failed to fix the problem. I wish I knew about their bad service before I joined them.

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Replies (1)
iWYZE
iWYZE's reply12 Jun 2019, 15:50
Official
Dear Zanele 

We acknowledge receipt of your complaint and we regret to learn that our service has disappointed you.

our complaint has been escalated to the relevant department for a review of the matter and the out come will be communicate to you in writing.

Regards
The team at iWYZE