SM
Simon M
1 reviews | Active since May 2019
21 May 2019, 10:03
I regret every signing up with iWyze
On 4th April I was involved in a terrible accident and then when I called IWyze to get help they put me through to an intern who didn’t know what to do or how to respond I spent 15-20 minutes on the phone and eventually ran out of airtime. They don’t take their clients serious. This was the worst experience. Finally,They took 2 months to finalize my claim. Their assessor looked for every loop hole and excuse not to validate the claim. I regret ever signing up with IWyze!
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Replies (1)iWYZE's replyOfficial
07 Aug 2019, 09:31 Hi Simon,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for.
We are so sorry to hear about your incident. This is not the kind of customer service we strive for.
We will address this matter with the relevant team, thanks for bringing this to our attention.
Regards
The iWYZE Team
Regards
The iWYZE Team
iWYZE's reply07 Aug 2019, 09:31
Official
Hi Simon,
We are so sorry to hear about your incident. This is not the kind of customer service we strive for.
We are so sorry to hear about your incident. This is not the kind of customer service we strive for.
We will address this matter with the relevant team, thanks for bringing this to our attention.
Regards
The iWYZE Team
Regards
The iWYZE Team
