I have NEVER dealt with a company that would be so inefficient, from the initial chat to many calls from my side trying to rectify the mistakes that had been made in the policy

I have NEVER dealt with a company that would be so inefficient, from the initial chat to many calls from my side trying to rectify the mistakes that had been made in the policy. To this date, I have used more than 70 mins of my airtime only to be receiving the same policy again and again with the same mistakes. I have given up, and if a claim comes up and I am told that the policy is invalid because of my incorrect home address, I have several proofs that I did try to have that rectified. Extremely frustrating dealing with this company.