Kk
Khomotso khomotso.lebea
1 reviews | Active since Feb 2024
26 Feb 2024, 09:29
I have a cashback that has matured on the 24/02/2024 ,Then they tell me that it will take 45 days to be paid to me
I have a cashback that has matured on the 24/02/2024 ,Then they tell me that it will take 45 days to be paid to me.why so long .This information is not even included in the policy documents. The worse part is that you must call them first in order to be told about this 45 days waiting period.
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iWYZE's replyOfficial
11 Mar 2024, 16:36Good day K****tso K,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
iWYZE's reply11 Mar 2024, 16:36
Official
Good day K****tso K,
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team
We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.
Regards
The iWYZE Team