I have a car insurance with Iwyze and it’s been a year now, I received an sms telling me that my car is not covered until I submit a car inspection which I did a year ago

I have a car insurance with Iwyze and it’s been a year now, I received an sms telling me that my car is not covered until I submit a car inspection which I did a year ago. I am so disappointed and angry about your service, how can I pay for my cover for a whole year and only for you to tell me that I am not covered. You ****ming people that’s what you do. Your service is pathetic and disgusting. Even when I call you your number rings and never answered. Just cancel my cover immediately and send me a confirmation to ***