HH
Hosea H

1 reviews | Active since Oct 2024

13 Mar 2025, 08:33

I had an issue with the person who was assisting me in joining Iwyse car insurance but failed to take steps to ensure that I am fully assisted on canceling the other insurer which is old mutual car insurance and I ended paying twice for one car

I had an issue with the person who was assisting me in joining Iwyse car insurance but failed to take steps to ensure that I am fully assisted on canceling the other insurer which is old mutual car insurance and I ended paying twice for one car. Through the mist of that, he failed even to follow upon the issue. Only yesterday when I phone, I discovered that he did not do what he promised. Yesterday, I found someone different, and he did wonders. I want to recognize John Mosiri for his excellent commitment to ensure that customers are listened to and evidently assisted to satisfaction. Thanks so much for going out of your comfort and giving me the best three calls that resolved my query. I wish everyone could take an example of what you have done and commit to assist than to give clients heartaches.Well done, brother.

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Replies (1)
iWYZE
iWYZE's reply13 Mar 2025, 09:32
Official
Dear Hosea,  Your feedback is essential, and we’re committed to doing better.  Let us know how we can turn your experience into a 5-star one.
Regards,
The iWYZE Team