I had a pleasant engagement with Joseph Tsotetsi who is well informed, assertive and well spoken

I had a pleasant engagement with Joseph Tsotetsi who is well informed, assertive and well spoken. The only reason I was emphasizing on canceling my insurance with you was due to the fact that I had never received any correspondence regarding my policy and again it's cheaper. I give Kudos to Joseph as the service was pleasant and I might come back due to the service he rendered to me