EM
Ernest M

1 reviews | Active since Jun 2019

03 Oct 2024, 19:47

I dont have 7 or even the 14 days to wait for my money to be back into my account

As for Iwyze,why should I have to wait for 7-14 working days for my refund? Common sense should dictate that since I cancelled with you guys,I'll have to pay my current insurance for my possessions to be covered,please process my refund Asap,it wasn't my fault that I had to cancel,it was company's indecisiveness which I couldn't risk should something happen to my vehicle,let me have money back asap or we have an option to reverse the bank debit

0
Replies (1)
iWYZE
iWYZE's reply04 Oct 2024, 08:41
Official
Good day Ernest M,

We acknowledge receipt of your complaint and regret to learn that our service has disappointed you. Kindly be advised we have escalated your query to the relevant department to assist further.

Regards
The iWYZE Team