LM
Lindiwe M
1 reviews | Active since Aug 2023
06 Sept 2023, 07:14
I cancelled my insurance on the 14th of August 2023, they deducted my money on the 15th and promised to refund me within 8 working days
I cancelled my insurance on the 14th of August 2023, they deducted my money on the 15th and promised to refund me within 8 working days. They failed to do so till today.
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iWYZE's replyOfficial
06 Sept 2023, 19:12Dear Lindiwe
We acknowledge receipt of your complaint, and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we will direct your complaint to the team for urgent assistance.
Please be assured that we will direct your complaint to the team for urgent assistance.
Regards
The iWYZE Team
iWYZE's reply06 Sept 2023, 19:12
Official
Dear Lindiwe
We acknowledge receipt of your complaint, and the contents are duly noted.
We’re sorry to learn that our service has disappointed you.
Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers.
Please be assured that we will direct your complaint to the team for urgent assistance.
Please be assured that we will direct your complaint to the team for urgent assistance.
Regards
The iWYZE Team