I canceled my policy within the cooling period, a few days later actually and iwyze still debited my account

Dear Zinzile 
 
We regret to hear that our service has disappointed you and understand your frustration. Thank you for taking time to share your concerns with us as this will help us to continue to improve our service to our customers. 
 
 Please be assured that we have directed your complaint to the team for urgent assistance. 

 

Kind regards

The iWYZE Team