I am canceling my insurance with I wize because I cannot get hold of any person to help me set up my app and since I had my insurance with you I have been trying to get a vehicle inspection done which I was told could be done on the app

I am canceling my insurance with I wize because I cannot get hold of any person to help me set up my app and since I had my insurance with you I have been trying to get a vehicle inspection done which I was told could be done on the app. If I had an emergency situation next to the road how would I get hold of someone. I just feel you could improve on the customer service side of your business Kind Regards Pieter Claasen