ML
Mabitsela L
1 reviews | Active since Dec 2024
02 Dec 2024, 11:00
I am aggrieved
I am aggrieved. The zero access wasn't considered JUST because the *** bumped into my car. What are insurances for?
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Replies (1)
iWYZE's replyOfficial
02 Dec 2024, 14:21Good day Mabitsela,
Thank you for sharing your feedback. We sincerely regret the frustration you’ve experienced and understand your disappointment regarding the additional excess charged on your claim.
Our aim is to provide clear communication and support throughout the claims process, and we regret if this situation has fallen short of your expectations. We value your concerns and would like the opportunity to review your case further. Please rest assured that we will look into this matter and provide feedback to ensure transparency and fairness.
If there’s anything specific you would like us to address, please feel free to share more details. We appreciate your understanding and the opportunity to assist you further.
Regards,
The iWYZE Team
Thank you for sharing your feedback. We sincerely regret the frustration you’ve experienced and understand your disappointment regarding the additional excess charged on your claim.
Our aim is to provide clear communication and support throughout the claims process, and we regret if this situation has fallen short of your expectations. We value your concerns and would like the opportunity to review your case further. Please rest assured that we will look into this matter and provide feedback to ensure transparency and fairness.
If there’s anything specific you would like us to address, please feel free to share more details. We appreciate your understanding and the opportunity to assist you further.
Regards,
The iWYZE Team
iWYZE's reply02 Dec 2024, 14:21
Official
Good day Mabitsela,
Thank you for sharing your feedback. We sincerely regret the frustration you’ve experienced and understand your disappointment regarding the additional excess charged on your claim.
Our aim is to provide clear communication and support throughout the claims process, and we regret if this situation has fallen short of your expectations. We value your concerns and would like the opportunity to review your case further. Please rest assured that we will look into this matter and provide feedback to ensure transparency and fairness.
If there’s anything specific you would like us to address, please feel free to share more details. We appreciate your understanding and the opportunity to assist you further.
Regards,
The iWYZE Team
Thank you for sharing your feedback. We sincerely regret the frustration you’ve experienced and understand your disappointment regarding the additional excess charged on your claim.
Our aim is to provide clear communication and support throughout the claims process, and we regret if this situation has fallen short of your expectations. We value your concerns and would like the opportunity to review your case further. Please rest assured that we will look into this matter and provide feedback to ensure transparency and fairness.
If there’s anything specific you would like us to address, please feel free to share more details. We appreciate your understanding and the opportunity to assist you further.
Regards,
The iWYZE Team