1 reviews | Active since Jun 2016
Horrible service!! not helpful at all!!
<p>4.5 months ago my car was was damaged due to theft and was towed away by your insurance and put in a garage to fix. It has been 4 and a half months and my car is still not fixed. What is even worse is that I have recieved no feedback whatsoever about my car and its whereabouts. I keep calling the customer number, they keep promising to call back. Clearly empty promises. I am not only hurt but disgusted in your customer service. Either give me all the money back that you have taken or give me my car back. I have even made a complaint on your website with no reply.</p>
Dear Mani Abraham
Thank you for your e-mail via our website and your HelloPeter correspondence received in our office on 06 June 2016.
We can confirm that your matter has been escalated to our Claims – Motor management to assist with feedback on the where about of your vehicle and assist with finalising your claim. The Claims – Motor Team Leader will be calling you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***
Kind regards,
Rodwell
iWYZE Team
Dear Mani Abraham
Thank you for your e-mail via our website and your HelloPeter correspondence received in our office on 06 June 2016.
We can confirm that your matter has been escalated to our Claims – Motor management to assist with feedback on the where about of your vehicle and assist with finalising your claim. The Claims – Motor Team Leader will be calling you soon.
In the meantime, if you have any more enquiries, please do not hesitate to contact us at ***
Kind regards,
Rodwell
iWYZE Team
We do apologies for the delay with the repairs of your vehicle and can confirm that the availability of parts was the issue. Our Motor Claims Team leader, Lysandra Venter, has followed up with the repairer and confirmation was received that some parts are still on back order and the ETA was discussed with you.
Lysandra is following up on the progress of the repairs and will be in contact once repairs are complete.
Best regards,
Rodwell
iWYZE
We do apologies for the delay with the repairs of your vehicle and can confirm that the availability of parts was the issue. Our Motor Claims Team leader, Lysandra Venter, has followed up with the repairer and confirmation was received that some parts are still on back order and the ETA was discussed with you.
Lysandra is following up on the progress of the repairs and will be in contact once repairs are complete.
Best regards,
Rodwell
iWYZE